Description : Director, Technology Implementations. Company : Visa. Location : Hybrydowa / zdalna in Warszawa, mazowieckie
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Lead and motivate a team of professionals accountable for providing daily overall technology project management support to financial institutions and processors. This includes day to day client project implementations and cluster support.
Primary responsibility is to oversee the overall efforts of the Visa Implementation project management team for VisaNet Endpoints operating in the EU region. Efforts are coordinated with other Visa teams and regional resources, including end user clients, internal technical resources, vendors and distributors.
Deploys and improves process and procedures that align to the global and regional strategies and applies working knowledge of Visa and Visa products alongside systems to ensure effective and efficient project implementation. Provide leadership and direction for complex cross regional or cross-functional client projects and work towards achieving customer and key stakeholder satisfaction of deliverables.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
What we are after
X Ability to work independently and as part of a team to achieve and exceed established goals and objectives
X Proven ability to use their own initiative and accurately manage their workload to deadlines
X Displaying excellent interpersonal and negotiation skills
X Experience in a customer facing environment. 10 years minimum.
X Proven track record of commitment to quality
X Ability to manage multiple projects from conception to delivery implementation
X Experience in providing Customer Service in a B2B environment
X Project management skills
X Strong oral and written communications skills
X Analytical skills
X Ability to communicate and translate technical concepts and terminology at all levels
X Ability to drive team to achieve and exceed established goals and objectives
X Available to travel if needed
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
